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»Terms of Service

EFFECTIVE JULY 26, 2026

1. Services & engagements 2. Approvals & responsibilities 3. Platform access 4. Fees & cancellation 5. Intellectual property 6. Disclaimers & liability 7. Governing law & changes

Questions about these terms? information@mbcgroup.ai

Terms of Service

These terms govern your use of mbcgroup.ai, app.mbcgroup.ai, and services provided by The MBC Group, LLC. Client engagements are additionally governed by a signed service agreement; where the two conflict, the signed agreement wins.

1. Services & engagements

MBC provides marketing services — strategy, SEO, advertising, web design, automation — delivered by our strategists and executed through Aiden OS. Engagements are month-to-month unless your service agreement states otherwise, with scope, pricing, and deliverables defined per engagement.

2. Approvals & client responsibilities

Consequential actions — publishing content, launching campaigns, spending budget — require your approval inside Aiden OS or Slack before execution. You're responsible for reviewing items in your approval queue in a timely manner, for the accuracy of business information you provide, and for maintaining lawful ownership of the accounts you connect.

3. Platform access

You grant MBC least-privilege access to the marketing platforms needed for your engagement. Access is used solely to deliver contracted services, is revocable by you at any time, and is severed when the engagement ends. Ad spend is billed by the platforms directly to your accounts unless agreed otherwise.

4. Fees & cancellation

Fees are invoiced monthly in advance at the rates in your service agreement. We never charge a percentage of ad spend. You may cancel with written notice before your next billing date; work completed and third-party costs already incurred are non-refundable.

5. Intellectual property

Deliverables created for you — content, creative, websites — are yours once paid for. Aiden OS, our methodologies, and our pre-existing tools remain MBC's property. You grant us a limited license to use your brand assets to perform the services, and (unless you opt out in writing) to name you as a client.

6. Disclaimers & liability

Marketing outcomes depend on factors outside any agency's control; we commit to the work and the process, not to specific rankings or revenue figures. Services are provided "as is" to the maximum extent permitted by law, and MBC's aggregate liability is capped at the fees you paid in the three months preceding the claim.

7. Governing law & changes

These terms are governed by the laws of the State of Colorado, with disputes resolved in the state or federal courts of Denver County. We may update these terms by posting a revised version with a new effective date; continued use constitutes acceptance.

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